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Simple 3-Step Setup

How Our Live Answering Service Works

Get set up in under 5 minutes. Forward your calls, and our US-based receptionists answer as your business — no contracts, no setup fees.

3 Simple Steps

How Our Live Phone Answering Service Works — Set Up in Under 5 Minutes

1

Forward Your Business Number

Keep your existing business number or choose a new local/toll-free one. With a simple call-forwarding setup, you control exactly when we take your calls—24/7, after hours, or on demand.

2

We Answer as Your Business

Our professional, US-based receptionists answer using your customized, branded greeting. We handle FAQs, screen solicitors, and treat your callers with empathy.

Average answer time: Under 4 rings
3

Get Instant Message Alerts

The second a call ends, your team is notified. Receive full lead details, accurate messages, and booked appointment notifications directly via Text, Email, or our App.

Behind Every Call

What Happens On Every Call

From the first ring to the final notification — here's exactly how we handle your calls with precision and professionalism.

1

The Phone Rings

Your customer calls your business number. The call is instantly forwarded to our team — no delays, no voicemail, no hold music.

Average pickup: Under 4 rings

Calls are answered by a live, US-based receptionist in seconds — not minutes.

2

Branded Greeting

Our receptionist answers with your custom greeting — your business name, your tone, your script. The caller has no idea they're speaking to an outsourced team.

Example greeting

"Thank you for calling [Your Business Name], this is Sarah, how can I help you today?"

3

Qualify, Book, or Transfer

Based on your instructions, we qualify the lead, book an appointment, answer FAQs, transfer the call live, or take a detailed message — exactly how you'd handle it.

✓ Book appointments ✓ Transfer calls ✓ Take messages ✓ Answer FAQs
4

Instant Notification

The moment the call ends, you get a full summary — caller name, number, reason for calling, and any action taken. Delivered instantly via text, email, or our app.

Delivery channels
📱 SMS 📧 Email 📲 App 🔗 CRM
What's Included

Everything You Get With Our Service

No hidden extras. Every plan includes the tools and features you need to run your business professionally.

Custom Call Scripts

We follow your exact greeting, FAQ answers, escalation rules, and transfer protocols. Every call sounds like your in-house team.

Instant Notifications

Get real-time alerts via SMS, email, or our app the moment a call ends. Full caller details, message, and actions taken — all at your fingertips.

Appointment Scheduling

We book directly into Google Calendar, Calendly, Acuity, and other scheduling tools. Your calendar stays full without lifting a finger.

CRM Integration

Leads flow directly into ServiceTitan, Clio, HubSpot, Salesforce, and more. No manual data entry — every lead is captured automatically.

Bilingual Receptionists

Fluent English and Spanish-speaking agents available 24/7. Serve your Spanish-speaking callers without separate phone lines.

Online Dashboard

Access your call history, messages, and analytics anytime from your online portal. Track call volumes, response times, and lead quality.

Questions About Getting Started

Everything you need to know about setup, call forwarding, notifications, and how our receptionists handle your calls.

Need help setting up?

Our onboarding team walks you through everything — free of charge.

Talk to Our Team

How do I forward my calls to your team?

It's simple — just set up call forwarding on your existing phone system. We'll provide you with a dedicated number. Most phone providers let you do this with a quick dial code (like *72). Our onboarding team sends you step-by-step instructions for your specific carrier.

Can I choose when you answer my calls?

Absolutely. You have full control. Forward calls 24/7, after-hours only, during lunch, on weekends, or when you're busy. You can turn forwarding on and off anytime — it's as easy as pressing a button on your phone.

How do I create my custom call script?

During onboarding, our team helps you build a custom script — your greeting, common FAQs, escalation rules, and transfer protocols. You can update it anytime at no extra cost. We also provide script templates for common industries.

How fast will I receive message notifications?

Instantly. The moment a call ends, you receive a full summary via your chosen channel — SMS, email, app notification, or directly into your CRM. There's zero delay between the call ending and you getting the details.

Do I need any special equipment or software?

No. You don't need to install anything or buy any hardware. Everything works through your existing phone system and our online portal. If you can forward a call, you're ready to start. It works with landlines, cell phones, and VoIP systems.

Can I try the service before committing?

Yes! We offer a risk-free trial so you can experience our service firsthand. There are no long-term contracts — cancel anytime. Most businesses see the value within the first few calls.

Ready to Set Up in Under 5 Minutes?

Forward your number, share your script, and we start answering. It's that simple. No contracts, no setup fees, cancel anytime.

Setup in 5 minutes
No equipment needed
Free onboarding help
Cancel anytime